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DOWNLOAD THE TATA CAPITAL APPThe Tata Capital app allows you to apply for a new loan or manage your existing loan anytime, anywhere! Click on the link below to download the app.
PERSONAL LOAN INTEREST RATES STARTING AT 10.99%
PERSONAL LOAN INTEREST RATES STARTING AT 13.50%
WEDDING LOAN FUNDING UP TO RS. 25 LAKHS
LOANS FOR MEDICAL NEEDS ON AN EMERGENCY BASIS
AVAIL TAX BENEFITS ON EDUCATION LOANS FOR HIGHER STUDIES
PERSONAL LOANS FOR ALL YOUR TRAVEL NEEDS
HOME RENOVATIONS LOANS FOR YOUR HOUSING NEEDS
HOME LOANS WITH INSTANT APPROVALS UP TO RS. 5 CRORES
CUSTOMISED SOLUTIONS FOR HOME EXTENSION NEEDS WITH TENURE UP TO 30 YEARS
UNDER THE PRADHAN MANTRI AWAS YOJNA SCHEME, AVAIL INTEREST RATE SUBVENTION STARTING AT 4%
USE THE TOOL NOW!
PERSONAL LOAN INTEREST RATES STARTING AT 10.99%
PERSONAL LOAN INTEREST RATES STARTING AT 13.50%
WEDDING LOAN FUNDING UP TO RS. 25 LAKHS
LOANS FOR MEDICAL NEEDS ON AN EMERGENCY BASIS
AVAIL TAX BENEFITS ON EDUCATION LOANS FOR HIGHER STUDIES
PERSONAL LOANS FOR ALL YOUR TRAVEL NEEDS
HOME RENOVATIONS LOANS FOR YOUR HOUSING NEEDS
HOME LOANS WITH INSTANT APPROVALS UP TO RS. 5 CRORES
CUSTOMISED SOLUTIONS FOR HOME EXTENSION NEEDS WITH TENURE UP TO 30 YEARS
UNDER THE PRADHAN MANTRI AWAS YOJNA SCHEME, AVAIL INTEREST RATE SUBVENTION STARTING AT 4%
USE THE TOOL NOW!
ONE STOP SHOP FOR BUSINESS FINANCING UP TO RS. 50 CRORES
LOAN AGAINST PROPERTY UP TO RS. 3 CRORES WITH FLEXIBLE LOAN TENURES
AVAIL 0% INTEREST RATE AND ON-SPOT APPROVALS WITH YOUR NEXT ELECTRONIC PURCHASE
LOAN AGAINST PROPERTY UP TO RS. 3 CRORES WITH FLEXIBLE LOAN TENURES
AVAIL 0% INTEREST RATE AND ON-SPOT APPROVALS WITH YOUR NEXT ELECTRONIC PURCHASE
UNLOCK THE POWER OF YOUR INVESTMENTS WITH LOAN AGAINST SECURITIES UP TO RS. 20 CRORES
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If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit.This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest.
If you are still not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit.This will trigger a message to Senior Customer Redressal Officer who will help in resolving your concern at the earliest.
If you are still not satisfied with the resolution provided to you after contacting the officials as specified in Level 1, Level 2 and Level 3, we request you to kindly enter your level 1 complaint number in the box below and submit.This will trigger a message to Chief Customer Redressal Officer (Rajesh Kumar) who will help in resolving your concern at the earliest.
In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority- the Reserve Bank of India at the address given below:
The Reserve Bank of India,
Department of Non-Banking Supervision,
Mumbai Regional Office, 3rd Floor,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai - 400 008
We have escalated your issue to Level . Our executive will get in touch with you soon.
Your feedback is important to us. In case you don�t receive a response within 7 working days, you can escalate your request to the next level.
At Tata Capital Housing Finance Limited, it is our constant endeavour to put your interests first and provide you with financial solutions that are right for you.
As an extension of our efforts to 'Only do what's right for you', we give you the means to get your grievances addressed. Please follow the steps below to register any complaints you might have with our services, and we will do our best to assist you.
Write in to customercare.housing@tatacapital.com or call us on our customer care number 1860 267 6060. You will receive an acknowledgement/response within 10 business days.
If you are not satisfied with the resolution provided to you, we request you to contact the Nodal Officer - Mr. Amitabh Talwar at customerservice.head@tatacapital.com
If you are not satisfied with the resolution provided to you, we request you to contact the Managing Director at mdtchfl@tatacapital.com
In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority of Housing Finance Companies, the National Housing Bank- at the address given below:
National Housing Bank,
Department of Regulation and Supervision
(Complaint Redressal Cell)
4th Floor, Core-5A, India Habitat Centre,
Lodhi Road, NEW DELHI- 110 003.
Visit: www.grids.nhbonline.org.in or in offline mode by post, available in prescribed format 1 OR format 2
We have escalated your issue to Level . Our executive will get in touch with you soon.
Your feedback is important to us. In case you don�t receive a response within 7 working days, you can escalate your request to the next level.
Call Us
Dial 39 02 34 56 (Prefix local the STD code) or 1860 267 6060 (customer care number).Our executives are available 8 AM - 5 PM from Monday to Saturday.
Write To Us
Manager- Customer Services,
SBI Cards & Payment Services Pvt.Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.
Email us
To contact us via email, you can write us an email at- customer.care@tatacard.com (along with your 16 Digit TATA Credit Card number & contact number/s in the Subject Line).
We will respond to you within 5 working days of receiving your email and 7 working days of receiving your letter. In case you are not satisfied with the response from Helpline or customer.care@tatacard.com, you can email us (along with the complaint Number) at head@tatacard.com or write to: TATA Head, SBI Cards PO Bag 28- GPO, New Delhi-110001.
We will respond to you within 8 working days of receiving your communication. In case you think that your concern is still unresolved by us within the time specified, or you are not satisfied with the resolution offered, you may address your concern to Customer Services Head at CustomerServiceHead@sbicard.com.
Further in case you do not get satisfactory response you may also approach our Chief Executive Officer at CEO@sbicard.com.
We put in our best efforts to resolve every matter reported to us within the stipulated timelines. However, in case we require more time to appropriately resolve your concern, we shall keep you posted on the developments.
| Name | Designation | Address |
| Mr. Saurabh Gaur | Senior Manager | DLF Infinity Towers, Tower C, 10th to 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon 122002 (Haryana) India. |
| Mr. Amit Kalra | Assistant Vice President | DLF Infinity Towers, Tower C, 10th to 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon 122002 (Haryana) India. |
Media Contact
For media queries write to us at Corporate.communications@sbicard.com
The Banking Ombudsman Scheme 2006
We are covered by the Banking Ombudsman Scheme, 2006 of the Reserve Bank Of India. If within 30 days of lodging a complaint with us, you do not get a satisfactory response, and wish to pursue other avenues for grievance redressal, you may approach the Banking Ombudsman appointed by the Reserve Bank Of India.
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