CONTACT US

Level 1

Write in to customercare@tatacapital.com or call us on our customer care number 1860 267 6060. You will receive an acknowledgement/response within 10 business days.


Level 2

If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit.This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest.


Level 3

If you are still not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit. This will trigger a message to Senior Customer Redressal Officer who will help in resolving your concern at the earliest.


Level 4

If you are still not satisfied with the resolution provided to you after contacting the officials as specified in Level 1, Level 2 and Level 3, we request you to kindly enter your Level 1 complaint number in the box below and submit. This will trigger a message to Chief Customer Redressal Officer who will help in resolving your concern at the earliest.


Level 5

In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority- the Reserve Bank of India at the address given below:

The Reserve Bank of India
Department of Non-Banking Supervision,
Mumbai Regional Office, 3rd Floor,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai - 400 008

 

Email ID: dnbsmro@rbi.org.in