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WAYS TO SERVICE - WHATSAPP

Tata Capital is always looking for ways to make your experience simpler, convenient and digitalized. Introducing servicing via WhatsApp to keep you updated on the go.

Through our Whatsapp account, you get 24x7 access to a host of services. Once you register, apart from the routine service requests*, you can also retreive the following loan documents:

  • Loan Statement
  • Welcome Letter
  • Final IT Certificate
  • Amortization Statement
  • Provisional IT Certificate^
  • Get your Loan account details
  • Quick Pay – Overdue EMI
  • Instant Personal Loan**

 

The Services & available Loan Documents may vary as per the product.

** For existing customers depending on the Eligibility.

^ Applicable only for Home Loan accounts.

How can you register?

1) Add 7506756060  to your mobile contacts. You will see the name in WhatsApp as Tata Capital Limited along with a verified tick.

2) In WhatsApp, search for the contact and send “Hi” as a message to know the list of services available.

3) Simply type the number against the service request and follow the steps on screen.

 

** No charges applicable.

FAQs

Self – Service option is only for existing customers. If you do not have any relationship with Tata Capital you can apply for Tata Capital Loan Products on Whatspp. Just save the number 7506756060 and say ‘Hi’ in the message window and choose Apply For a Loan.

You can apply for Tata Capital Loan Products on Whatspp. Just save the number 7506756060 and say ‘Hi’ in the message window.

Yes, Servicing on WhatsApp is safe. All messages are secured with end to end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.

There are absolutely NO registration or service charges for using this service. However, the internet plan charges will be applicable as per your data plan with the telecom service provider.

Yes. We have enabled 6 services as mentioned above. In future more and more services shall be enabled.