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WAYS TO SERVICE - WHATSAPP
Through our Whatsapp account, you get 24x7 access to a host of services. Once you register, apart from the routine service requests*, you can also retreive the following loan documents:
* The Services & available Loan Documents may vary as per the product.
^ Applicable only for Home Loan accounts.
1) Add 7506756060 to your mobile contacts. You will see the name in WhatsApp as Tata Capital Limited along with a verified tick.
2) In WhatsApp, search for the contact and send “Hi” as a message to know the list of services available.
3) Simply type the number against the service request and follow the steps on screen.
** No charges applicable.
Currently, we have enabled this facility only for existing Tata Capital Customers.
You can apply for Tata Capital Loan Products on Whatspp. Just save the number 7506756060 and say ‘Hi’ in the message window.
Yes, Servicing on WhatsApp is safe. All messages are secured with end to end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.
There are absolutely NO registration or service charges for using this service. However, the internet plan charges will be applicable as per your data plan with the telecom service provider.
Yes. We have enabled 6 services as mentioned above. In future more and more services shall be enabled.