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There are joining fees, annual fees and renewal fees applicable on the Tata Credit Card (Tata Card). These fees may vary from Cardholder to Cardholder, and from offer to offer. These shall be as communicated to the Cardholder at the time of applying for the credit card. The joining and annual fees, as applicable, are directly charged to the Cardholder account and the same would be displayed in the card statement of the month in which it is charged. There are separate fees for Additional Cards taken by the Primary Card holder.

The Cardholder can use the Card to access cash in an emergency from ATMs / Cashpoints in India or ATMs overseas. A transaction fee would be levied on all such charges and would be billed to the Cardholder in the next statement. A transaction fee of Rs 2.5% or Rs 300 whichever is higher at domestic SBI ATMs / Cashpoints, and Rs.300 or 2.5% whichever is higher, at other domestic ATMs and 3% or Rs. 300, whichever is higher at international ATMs will be levied. The transaction fee is subject to change at the discretion of SBI Cards & Payment Services Private Limited (SBICPSL). All cash advances also carry a service charge from the date of withdrawal until the date of settlement. The service charge is currently upto 3.35% per month [ 40.2% per annum ] and is subject to change at the discretion of SBICPSL.

The Cardholder can walk into any SBI branch and pay TATA Card dues by mentioning the Credit Card number & Amount in the pay-in slip and depositing the same at the branch counter. An instant payment acknowledgement receipt will be provided after paying your bill. This service is available at Rs.100 + GST.

  1. Charges and fees, as may be applicable from time to time, are payable by Cardholders for specific services provided by SBICPSL to the Cardholder or for defaults committed by the Cardholder with reference to his Card account.
  2. SBICPSL retains the right to alter any charges or fees from time to time or to introduce any new charges or fees, as it may deem appropriate, with due intimation to cardholders.

The interest free credit period could range from 20 to 50 days subject to submission of claims by the merchant. However, this is not applicable if the previous month's balance has not been cleared in full or if the Cardholder has availed of cash from any ATM / Cash Point.

Does Tata Card offer interest free grace period?

The interest free credit period could range from 20 to 50 days subject to submission of claims by the merchant. However, this is not applicable if the previous month's balance has not been cleared in full or if the Cardholder has availed of cash from any ATM / Cash Point.

What % of finance charges (Service Charges) are applicable on Tata Cards?

Finance Charges are payable at the monthly percentage rate on all transactions from the date of transaction in the event of the Cardholder choosing not to pay his balance in full, and on all cash advances taken by the Cardholder, till they are paid back. Card Interest Rate is dynamic and will be based on the Cardholder's usage and payment patterns and is subject to periodic review. The rate of finance charges may increase to a maximum of 3.35% per month [40.2% per annum] from the transaction date. Finance charges, if payable, are subject to levy of GST and are debited to the Cardholder's account till the outstanding on the card is paid in full.

Finance charges on cash advances are applicable from the date of transaction until the payment is made in full.

Example 1: Card Statement date - 15th of every month.

Transaction done between 16th June '13 - 15th July '13

  1. Retail Purchase of INR 5000 - On 20th June '13
  2. Cash Withdrawal of INR 7000 - On 10th July '13

Assuming no previous balance carried forward from the 15th June 2013 statement, the cardholder will get his 15th July statement showing Rs. 12,000 of transactions along with 5 days of finance charges at the rate applicable on the Rs.7,000 cash withdrawal. The cardholder needs to make payment against the outstanding by 5th August 2013, i.e. 20 days from the Statement Date, for anything between the entire amount or 5% of the amount outstanding. Please note that any payment made against your Credit card outstanding, would first be cleared against your EMI Balance (if any) followed by Balance Transfer balance (if any), retail balance (if any) and would be adjusted against your Cash Balance (if any) last. Finance charges will be levied from the previous statement date unless in the case of non-interest levied outstanding retail balance, where the finance charge is levied from the date of the transaction.

In case the statement outstanding has no cash balance and has not been carried forward from a previous statement and the retail balance outstanding on the statement date is paid in full by the payment due date, No Finance Charges are levied on such balances.

Example 2: Card Statement date - 2nd of every month

Transaction done between 3rd Jan '13 - 2nd Feb '13

  1. Retail Purchase of INR 10000 - On 5th Jan '13
  2. Online Purchase of INR 30000 - On 15th Jan '13

Assuming no previous balance carried forward from the 2nd Jan 2013 statement, the cardholder will get his 2nd Feb statement showing Rs. 40,000 transactions. The cardholder needs to make payment against the outstanding by 22nd Feb 2013, i.e. 20 days from the Statement Date, for anything between the entire amount or 5% of the amount outstanding. Please note that any payment made against your Credit card outstanding, would first be cleared against your EMI Balance (if any) followed by Balance Transfer balance (if any), retail balance (if any) and would be adjusted against your Cash Balance (if any) last. Finance charges will be levied from the previous statement date unless in the case of non-interest levied outstanding retail balance, where the finance charge is levied from the date of the transaction.

In case the statement outstanding has no cash balance and has not been carried forward from a previous statement and the retail balance outstanding on the statement date is paid in full by the payment due date, No Finance Charges are levied on such balances.

Making only the minimum payment every month would result in the repayment stretching over 20 months with consequent interest payment on your outstanding balance.

Example: Card Statement date - 2nd of every month

Transaction done between 3rd Jan '13 - 2nd Feb '13

  1. Retail Purchase of Inr 5000 - On 5th Jan '13
  2. Online Purchase of Inr 5000 - On 15th Jan '13

Assuming no previous balance carried forward from the 2nd Jan 2013 statement, the cardholder will get his 2nd Feb statement showing Rs. 10,000 transactions. The cardholder needs to make payment against the outstanding by 22nd Feb 2013, i.e. 20 days from the Statement Date, for anything between the entire amount or 5% of the amount outstanding.

Assuming the cardholder makes the payment of minimum amount due of Inr 500, financial charges would be levied at the effective rate and added to the total outstanding. Same would reflect as the Total amount due in the next month¿s statement if he does not make any transactions between 3rd Feb '13 - 2nd March '13. If the cardholder keeps making the minimum amount due (5%) payment every month and also consequently paying the interest amount he would clear the outstanding in 20 months (100%/ 5% - 20).

Late Payment charges will be applicable if Minimum Amount Due is not paid by the payment due date.

  1. NIL for Total Amount due from Rs.0-Rs.200
  2. Rs.100 for Total Amount due greater than Rs.200 & up to Rs.500;
  3. Rs.200 for Total Amount due greater than Rs.500 & up to Rs.1000;
  4. Rs.350 for Total Amount due greater than Rs.1000 & up to Rs.5000;
  5. Rs.550 for Total Amount due greater than Rs.5000 & up to Rs.10,000;
  6. Rs.750 for Total Amount due greater than Rs.10,000;

 

Example 1: Card Statement date - 2nd of every month.

Transaction done between 3rd Jan '13 - 2nd Feb '13

  1. Retail Purchase of INR 5000 - On 5th Jan '13
  2. Online Purchase of INR 5000 - On 15th Jan '13

Assuming no previous balance carried forward from the 2nd Jan 2013 statement, the cardholder will get his 2nd Feb statement showing Rs. 10,000 transactions. The cardholder needs to make payment against the outstanding by 22nd Feb 2013, i.e. 20 days from the Statement Date, for anything between the entire amount or 5% of the amount outstanding.

If the cardholder does not make any payment by 22nd Feb 2013, he would be charged a Late Payment Charge of Rs. 550 (Rs. 550 for Total Amount Due from Rs. 5,001 - Rs. 10, 000).

Example 2: Card Statement date - 2nd of every month.

Transaction done between 3rd Feb '13 - 2nd Mar '13

  1. Retail Purchase of INR 2000 - On 8th Feb '13
  2. Online Purchase of INR 2500 - On 19th Feb '13

Assuming no previous balance carried forward from the 2nd Feb 2013 statement, the cardholder will get his 2nd March statement showing Rs. 4500 transactions. The cardholder needs to make payment against the outstanding by 22nd March 2013, i.e. 20 days from the Statement Date, for anything between the entire amount or 5% of the amount outstanding.

If the cardholder does not make any payment by 22nd March 2013, he would be charged a Late Payment Charge of Rs. 350 (Rs. 350 for Total Amount Due from Rs. 1,001 - Rs. 5,000).

Overlimit charges

As a service gesture Tata Card may approve certain transactions attempted by the cardholder which are over and above the credit limit, Please note that if the outstanding amount exceeds the credit limit, an over-limit fee of 2.5 % of the over-limit amount or Rs 500, whichever is higher will be levied. Over-limit status may also happen because of fees and/or interest charges.

In case of a Cheque bounce, a charge of 2% of Cheque Amount (Min Rs. 350 & Max Rs 500).

Credit Limit and Cash Limit are assigned to Cardholders based on internal SBICPSL credit criteria (Add-On cardholders share the same limits as that of the Primary Account Holder). These limits are communicated to the cardholder at the time of card delivery.

The Credit Limit and Cash Limits are communicated to the Cardholder in every statement. The Available Credit Limit (i.e. the Credit Limit available for use) at the time of the statement generation is provided as a part of the statement.

SBICPSL will review the Cardholder account periodically, and increase or decrease the Cardholder credit limit based on internal criteria. Cardholders seeking to have their credit limit increased can do so by writing to SBICPSL and providing financial documents declaring their income. SBICPSL, at it's sole discretion and based on such new documents provided, may increase the Credit Limit of the Cardholder.

Billing and Settlement

SBICPSL will send the Cardholder a monthly statement showing the payments credited and the transactions debited to the Cardholder's Account since the last statement, provided the card has been active during the said period. SBICPSL will either mail a statement of transactions in the card account to the mailing address it has on record, or send a statement through email to the email id on record, on a pre-determined date.

Credit Cards offer the Cardholder a revolving credit facility. The Cardholder may choose to pay only the Minimum Amount Due printed on the statement and such payment should be sent before the Payment Due Date, which is also printed on your statement. The balance outstanding can be carried forward to subsequent statements. The Cardholder can also choose to pay the Total Amount Due or any part of the amount above the Minimum Amount Due.

Any unpaid Minimum Amount Due of the previous statements will be added to the Cardholders current Minimum Amount due in addition to the outstanding exceeding the Cardholders Credit Limit.The Minimum Amount Due also includes 100% of the Government GST.Payments made towards the card outstanding are acknowledged in subsequent statements.

Payments received against the Cardholder's card outstanding will be adjusted against taxes, all EMI on loan plans (if applicable), fees and other charges, interest charges, purchases and cash advances, in that order. Payments towards the Card account may be made in any of the following ways:

Tata Card Drop Box- By dropping a cheque or draft into any of the Tata Card drop boxes placed in your city or in designated State Bank of India branches. Please make Cheque/Draft payable to your 'Tata Card Number xxxx' (16 digit TATA Card number). Please also note that outstation cheques are not accepted. Log on to http://tatacard.com for complete list of SBI drop boxes.

PayNet- Make your payments online with no extra charges. All you need is internet access. Log on to tatacarduat.in.money.ge.com from anywhere in the world. Make payments online at your convenience.

PayCash- Now pay your Tata Card Bill anyday, including holidays and Sundays. Pay in cash and get instant receipt at Easy Bill outlets. With over 3500 Easy Bill outlets spread across, it's easy to find one in your vicinity.

SBI ATM- Making your Tata Card payment is really easy. You can make your Tata Card payment at over 8,000 SBI ATMs by using your State Bank ATM cum Debit Card.

Online Tata- Use State Bank of India e-pay (Bill Payment) to pay your SBI Card bill online, directly from your SBI Bank Account. Simply log on to http://onlinesbi.com to pay your bills. Electronic Clearing System (ECS)-You can make your payment directly by authorizing us to debit an account (Savings/Current) that you hold with any Bank. To use this facility just fill in the ECS form. Available in Delhi, Mumbai, Bangalore, Hyderabad & Kolkata.

Billing Disputes- All contents of statements will be deemed to be correct and accepted by the Cardholder unless within 45 days of the Statement Date the Cardholder informs SBICPSL of any discrepancies, and these discrepancies are found to be true by SBICPSL. On receipt of such information, SBICPSL may reverse the charge on temporary basis. If on completion of subsequent investigations, the liability of such charges is to the Cardholder's account, the charge will be reinstated in a subsequent statement, along with Charge slip Retrieval charges of Rs. 125 per charge slip.

In case of any credit balance and no subsequent transaction on the account within next 30 days of the last statement, No new statement will be sent.

SBI Cards may at its sole discretion and in accordance to its internal policies and procedures or on request from the cardholder may waive/reverse interest, fees or other charges which had been charged or levied by it to the cardholder.

Notwithstanding anything inconsistent contained in any other clause of the cardholder agreement/ Most important Terms & Conditions it is further stipulated that if the cardholder does not pay the minimum amount due for a period of 180 days, then the credit card services being provided by SBI Cards under this agreement shall stand terminated, however, the cardholder shall continue to be liable for any unpaid sum as on the 180 day plus any finance charges/delayed payment interest that SBI Cards may, at its sole discretion and option and in accordance to its various internal policies & procedures, levy for the period post 180 days after the payment due date.

Contact Particulars: The Cardholder can contact SBICPSL for making any enquiries or for any grievance redressal through any of the following ways

Tata Card Help Line

  • From BSNL/MTNL Lines - 1800 180 8282
  • From all other lines - (local STD code) 39023456
  • Through mail, by writing to The Manager - Customer Services, SBI Cards & Payment Services Pvt. Ltd., DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City Gurgaon-122002 (Haryana) India
  • By Logging in to our website - www.tatacard.com
  • Through email by writing in at customer.care@tatacard.com

 

Default

In the event of default, the Cardholder will be sent reminders from time to time for settlement of any outstanding on the card account, by post, fax, telephone, e-mail, SMS messaging and/or engage third parties to remind, follow up and collect dues. Any third party so appointed, shall adhere fully to the code of conduct on debt collection.

The total Outstanding on the Card account, together with the amount of any Charges effected but not yet charged to the Card Account, will become immediately due and payable in full to SBICPSL on bankruptcy or death of the Primary Cardholder, and the Card Account shall immediately stand cancelled.

The Primary Cardholder's estate will be responsible for settling any Outstanding on the Card Account and should keep SBICPSL indemnified against all costs, including legal fees and expenses incurred in recovering such Outstanding. Pending such repayments, SBICPSL will be entitled to continue to levy finance charges at its prevailing rates.

Termination or Revocation

The Cardholder may end the Agreement at any time by writing to SBICPSL or calling in to the Tata Card Helpline, and by cutting the card(s) diagonally. All the cards including the add-on cards will be terminated basis the written request.

Termination will be effective after payment of all amounts outstanding on the card account. No annual, joining or renewal fees shall be refunded on a pro-rata basis.

SBICPSL may also restrict, terminate or suspend the use of The Cardholder Account at any time without prior notice if SBICPSL reasonably believe it necessary for business or security reasons. SBICPSL can suspend the facility on the Credit Card, if the Cardholder defaults on the payment due or exceeds the credit limit extended. The Card must not be used after the Agreement ends or while use of Card Account is suspended.

In such a situation, the Cardholder must (subject to any default or other notice required by law) immediately pay SBICPSL the total outstanding Balance on the Account. This includes all amounts due to SBICPSL under the Agreement, including all transactions and other amounts not yet charged to the Account. The Cardholder Account will not be considered as closed until the Cardholder has paid all such due amounts.

The Cardholder should contact SBICPSL as soon as possible at the 24-Hour Tata Card Helpline if the Primary or any Additional credit card is misplaced, lost, stolen, mutilated, not received when due or if he/she suspects that the credit card is being used without the Cardholder's permission. Once a card is reported lost, it should not, under any circumstance be used if found by the Cardholder subsequently, and the Cardholder should cut the card diagonally in half.

SBICPSL is not liable or responsible for any transactions incurred on the card account prior to the time of reporting of the loss of the card to SBICPSL and the Cardholder will be wholly liable for the same.

After the receipt of proper notification of the loss by SBICPSL, the Cardholder's subsequent liability is restricted upto a maximum of Rs.1000 (for Tata Cardholders Nil). In addition to notifying SBICPSL about the loss or theft of the Card, the Cardholder must report any theft of the Credit Card(s) to the Police and lodge an FIR.

The Cardholder will, however, be liable for all losses when someone obtains and misuses the Card or PIN with the Cardholder's consent, or the consent of an Additional Cardholder.

If the Cardholder has acted fraudulently the Cardholder will be liable for all losses. If the Cardholder acts without reasonable care, the Cardholder may be liable for all losses incurred. This may apply if the Cardholder fails to follow the safeguards as specified by SBICPSL.

SBICPSL may, without referring to the Cardholder or any Additional Cardholder, give the police or other relevant authorities any information that SBICPSL considers relevant about the loss, theft or misuse of a Card or PIN.

Tariff of Charges Tata Card
Fee
Joining fee (one time only) Upto Rs. 2999
Annual Fee (p.a.) Upto Rs. 2999
Annual Fee (p.a.) Nil
Extended Credit
Interest Free Credit Period 20-50 days (applicable only on retail purchases and if previous month's outstanding balance is paid in full)
Finance charges# Upto 3.35% per month [40.2% per annum] from the transaction date
Minimum Amount due 5% of Total Outstanding (Min. Rs. 200) + GST + EMI (in case of loans)
Cash Advance
Cash Advance Limit Upto 80% of Credit Limit ( Max. 12K / day for Titanium & 15K / day for Platinum Cards)
Free Dredit Period Nil
Finance charges# Upto 3.35% per month [40.2% per annum] from the date of withdrawal
Cash Advance Fee
SBI ATMs and Other Domestic ATMs 2.5% - Min. Rs.300
International ATMs 3.0% - Min. Rs.300
Other Charges & Fees
Cheque Pickup Rs. 90
Cheque Bounce/ Invalid Cheque 2% of Cheque Amount (Min. Rs. 350 & Max. Rs. 500)
Statement Retrieval Rs. 100 per Statement (>2 months old)
Chargeslip Retrieval Rs. 225 per Charge slip
Late Payment Nil for Total Amount Due upto Rs. 500
Rs. 200 for Total Amount Due from Rs. 501 - Rs.1,000
Rs. 350 for Total Amount Due from Rs. 1,001 - Rs. 5,000
Rs. 550 for Total Amount Due from Rs. 5,001 - Rs. 10,000
Rs. 750 for Total Amount Due above Rs. 10,000
Overlimit 2.5% of Overlimit Amount (Min. Rs. 500)
Card Replacement Rs. 100
Foreign Currency Transaction Conversion mark up of 3.5%
Card Upgradation Fee Upto Rs. 500
Surcharge on
Railway Tickets - Railway Counters Rs. 30 + 2.5% of transaction amount
Railway Tickets - http://www.irctc.co.in/ 1.8% of transaction amount + service charge, as applicable.
All petrol pumps & all product/services sold at petrol pumps

For Tata Titanium Card : 0% surcharge for single transaction spend between Rs. 500 & Rs. 3,000 (Maximum surcharge waiver of Rs. 100 p.m. per credit card account) ; 2.5% of transaction amount (Min. Rs. 10) for transaction amounts < Rs. 500 & > Rs. 3,000.

For Tata Platinum Card : 0% surcharge for single transaction spend between Rs. 500 & Rs. 4,000 (Maximum surcharge waiver of Rs. 250 p.m. per credit card account) ; 2.5% of transaction amount (Min. Rs. 10) for transaction amounts < Rs. 500 & > Rs. 4,000.

 

Card finance charge is dynamic and will be based on the cardholder's usage and payment patterns and is subject to periodic review.

Order of payment settlement - out of your total payment , 1st Minimum Amount Due is settled , followed by Taxes , EMI on loan plans, Fees & Other Charges, Interest Charges, Balance Transfer Outstanding, Purchase Outstanding and Cash Advance in that order.

Government GST as applicable on all the above Fees, Interest & Charges.

*Insurance is optional and a subject matter of solicitation.To avail insurance benefits ensure that the card has been used at least once for purchase/cash advances and/or cash payment of atleast Rs. 100 made within 90 days preceding the event.

  • From BSNL/MTNL Lines - 1800 180 8282
  • From all other lines - (local STD code) 39023456

All information in this communication is correct as on September 2015, and is subject to change at the discretion of SBICPSL.