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  • Level 1
  • Level 2
  • Level 3
  • Level 4
  • Level 5

Write in to customercare@tatacapital.com or call us on our toll-free no. 1800 209 6060.

You will receive an acknowledgement/response within 3 business days from the Senior Customer Redressal Officer receiving your communication.

If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit.This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest.

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 4 business days from the Customer Redressal Officer receiving your communication.

If you are still not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit.This will trigger a message to Senior Customer Redressal Officer who will help in resolving your concern at the earliest.

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 3 business days from the Senior Customer Redressal Officer receiving your communication.

If you are still not satisfied with the resolution provided to you after contacting the officials as specified in Level 1, Level 2 and Level 3, we request you to kindly enter your level 1 complaint number in the box below and submit.This will trigger a message to Chief Customer Redressal Officer who will help in resolving your concern at the earliest.

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 2 business days from the Chief Customer Redressal Officer receiving your communication.

In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority the Reserve Bank of India at the address given below:

The Reserve Bank of India,
Department of Non-Banking Supervision,
Mumbai Regional Office, 3rd Floor,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai - 400 008


Email id: dnbsmro@rbi.org.in