The Fair Practices Code is aimed to provide to the customers effective overview of practices, which will be followed by the company in respect of the financial facilities and services offered by the company to its customers. The code will facilitate the customers to take informed decisions in respect of the financial facilities and services to be availed by them and will apply to any loan that the company may sanction and disburse.

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Fair Practices Code, now in various Indian vernacular languages:
Tata Capital Limited - Annual Reports 2016-17

Annual Report: 2017-18

Tata Capital - a trusted,customer-centric, one-stop financial solutions partner.

The essence of the Tata Capital brand is encapsulated in its promise - "We only do what's right for you". The proposition reflects our strong resolve to deliver financial solutions that are "right" for our customers and the society at large. We seek to build strong relationships with customers via deep understanding of their needs, strong financial expertise and the delivery of superior and consistent customer experience across all touch-points.

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