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At Tata Capital, it is our constant endeavor to put your interests first and provide you with financial solutions that are right for you.

In sync with our promise of 'Doing What's Right' we look forward to your both positive and negative feedback on our products.. Please follow the steps below to register any complaints you might have on our services, and we will assist you.

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Write in to customercare@tatacapital.com or call us on our toll-free no. 1800 209 6060.

You will receive an acknowledgement/response within 3 business days from the Senior Customer Redressal Officer receiving your communication.

If you are not satisfied with the resolution provided to you, we request you to contact our Senior Customer Redressal Officer (Senior CRO).

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 4 business days from the Customer Redressal Officer receiving your communication.

If you are not satisfied with the resolution provided to you, we request you to contact our Senior Customer Redressal Officer (Senior CRO).

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 3 business days from the Senior Customer Redressal Officer receiving your communication.

If you are not satisfied with the resolution provided to you, we request you to contact our Senior Customer Redressal Officer (Senior CRO).

Enter Your Level 1 Complaint Number:

Track Complaint

You will receive an acknowledgement/response within 2 business days from the Chief Customer Redressal Officer receiving your communication.

In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority the Reserve Bank of India at the address given below:

The Reserve Bank of India,
Department of Non-Banking Services,
3rd Floor, Garment House,
Dr. Annie Besant Road,
Near Worli Naka,
Mumbai - 400 018.


Email id: helpdnbs@rbi.org.in